Policy Description For Your Shopify Store

Order Look Up

Input your tracking number below to get real-time updates.
Note: Please allow 10-15 Days for delivery.
You will receive a tracking number as soon as your order leaves our Warehouse. Please note, it could take some time for the tracking information to update.

Our tracking system will allow you to locate your order during its journey through the world. You will also receive a notification as soon as your package arrives at your local post office or transportation agency.

We do send emails to you every time the package moves towards you. If you are not getting these, please check your spam folder.

Note: We use After Ship to locate your packages, so if you have its App on your mobile phone you can add your order to receive notifications in real time.


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FAQ

Q: How do I check the status of my order?

A: Upon placing your order, please allow up to 3 -5 business days to have your order processed. Our fulfillment warehouse packs your goods and has it shipped as soon as possible. Once your order has been shipped, you will receive a tracking number to your order. You may also come back to our website at any time and visit our Order Status page to find your real-time update on your shipment. If you did not receive your tracking number or have any updates on our Order Status page after 5 business days, please contact us immediately and we will do all we can to investigate.

Q: How long does shipping take?

A: Our warehouses are located around the world. For domestic orders in the United States, it will normally take 7 to 17 business days. For International orders, please allow up to 30 days.

Q: Do you ship Internationally?

A: Yes! We ship worldwide and ensure we make every fashion lovers an enjoyable shopping experience with us.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will only be used one-time only upon purchasing of your product. Then your credit card information will be purged.

Q: How do I order on your website?

A: Simply find the product you'd want and click the blue "Add To Cart" button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: Does ......YOUR STORE NAME..... provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

Q: Do you offer a refund if I don't like the product?

A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund policy page for complete details.

If you have any additional questions that have not been addressed in our FAQ. Please contact us and we will get back to you as soon as possible!

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About Us

"Every Trend of Nature Begin With The Existence Of People" - ......YOUR STORE NAME.....

At ......YOUR STORE NAME....., people are our priority. We dream big and create solutions that hardly resist. We are the people who believe in people inspired products.

We are a group of close friends who knew each other since 2017, came from various background and nature of the industry.
Often obsessed with the lifestyle of people in this society, we studied and explore the needs of people around the world. Ever since then, this has become our trend and our lifestyle among people.

We aim to be the next top trending online lifestyle retailer across the region and the internet world. Which able to build the most customer-centered online destination, by delivering the good news of our trending products to fit our customers’ demands in different countries. Our reach extended from United States, Canada, United Kingdom, Europe, Australia, Asia and rest of the region.


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CONTACT US

Please use this form to contact us and we will get back to you as soon as possible! Please allow up to 48 hours for us to get back to you. If you need any immediate attention you may also call us at any time at (1+800-000-0000<<<<-----Replace your phone support number)

Our office hours are 9am-4pm EST - we respond to most emails within a business day or two, but if you don't get a response from us, please check your spam bin!

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